Accessibility Conformance Report
WCAG 2.1 AAVoluntary Product Accessibility Template (VPAT®) — Revised Section 508 & WCAG 2.1 Edition
Product
Psychnex Platform
Version
2026
Report Date
May 23, 2026
Standard
WCAG 2.1 AA / Section 508
Conformance Summary
Product Description
Psychnex is a behavioral finance and financial wellness platform delivered as a web-based Single Page Application (SPA). The platform provides personal finance management, AI-powered financial advisors, tax assistance, investment guidance, specialist matching, and financial psychology assessment tools to individuals, families, small businesses, and enterprise organizations.
The platform is built using React 19, TypeScript, and TailwindCSS, hosted on a CDN-backed infrastructure with Supabase as the backend. It supports modern browsers (Chrome 120+, Firefox 121+, Safari 17+, Edge 120+) and is responsive across desktop, tablet, and mobile viewports.
User portals include: Personal Finance Dashboard, Specialist Portal, Enterprise Portal, Youth Dashboard, Founder OS, Investor Portal, First Responder Portal, Healthcare Portal, Professionals Portal, and additional specialized portals. All portals share a common component library with consistent accessibility implementation.
Applicable Standards & Guidelines
WCAG 2.1 Level AA
Substantially ConformsWeb Content Accessibility Guidelines 2.1 — the globally accepted accessibility standard. All Level A and Level AA success criteria evaluated.
Section 508
Substantially ConformsUS Rehabilitation Act Section 508 — mandatory for federal agency procurement. Incorporates WCAG 2.0 Level AA by reference. Full criteria evaluated.
ADA Title III
AlignedAmericans with Disabilities Act Title III applies to places of public accommodation, including websites per 2024 DOJ final rule. WCAG 2.1 AA used as compliance standard.
EN 301 549
Substantially ConformsEuropean standard for ICT accessibility, referenced in EU Web Accessibility Directive. Harmonized with WCAG 2.1 Level AA. Relevant for EU NATO member usage.
Evaluation Methodology
Automated Testing
- axe-core integrated via browser extension
- Lighthouse accessibility audits
- WAVE (Web Accessibility Evaluation Tool)
- Color contrast analyzers on all color pairs
Manual Keyboard Testing
- Full keyboard navigation of all interactive elements
- Tab order verification on all pages
- Modal focus trap testing
- Custom component keyboard behavior
Screen Reader Testing
- NVDA + Chrome (Windows)
- VoiceOver + Safari (macOS)
- VoiceOver + Safari (iOS)
- TalkBack + Chrome (Android)
WCAG 2.1 — Level A Success Criteria
Level A Success Criteria (31 criteria)
WCAG 2.1 — Level AA Success Criteria
Level AA Success Criteria (20 criteria)
Known Limitations & Remediation Plan
Complex Financial Charts
Partially SupportsSC 1.4.11 / 4.1.2Remediation Plan: RadarChart and financial visualization components include aria-label descriptions. Full data tables as alternatives are in development (Q3 2026).
PDF Document Downloads
Partially SupportsSC 1.1.1Remediation Plan: Generated PDF reports and statements are not yet fully tagged. Tagged PDF generation is on the Q4 2026 roadmap.
Video Tutorial Content
Not Applicable (Now) / FutureSC 1.2.2 / 1.2.5Remediation Plan: No video content currently. When video tutorials are added, captions and audio descriptions will be included from the start.
Assistive Technology Compatibility
| Assistive Technology | Browser | Platform | Support Level |
|---|---|---|---|
| NVDA 2024.1 | Chrome 120+ | Windows 11 | Full |
| NVDA 2024.1 | Firefox 121+ | Windows 11 | Full |
| JAWS 2024 | Chrome 120+ | Windows 11 | Full |
| JAWS 2024 | Edge 120+ | Windows 11 | Full |
| VoiceOver | Safari 17+ | macOS Sonoma | Full |
| VoiceOver | Safari 17+ | iOS 17+ | Full |
| TalkBack | Chrome Android | Android 14+ | Partial |
| Dragon NaturallySpeaking | Chrome 120+ | Windows 11 | Full |
| Zoom (macOS) | Any | macOS | Full |
| Windows Magnifier | Any | Windows 11 | Full |
Feedback & Accessibility Support
Report an Accessibility Barrier
If you encounter an accessibility barrier on any part of the Psychnex platform, please contact us. We are committed to responding within 2 business days.
Formal Grievance Procedure
If you are not satisfied with our response to an accessibility concern, you may file a formal grievance with the following bodies:
- US DOJ: Americans with Disabilities Act Information Line — 1-800-514-0301
- EU: National web accessibility enforcement authority in your member state
- US Access Board: For Section 508 matters — access-board.gov
Legal Notice: This Accessibility Conformance Report (ACR) is based on a voluntary self-assessment and is provided for informational purposes. Psychnex makes no warranty, expressed or implied, about the accuracy or completeness of this report. This report does not constitute legal advice or a legal guarantee of compliance.
VPAT® Notice: VPAT is a registered trademark of Information Technology Industry Council (ITI). This template has been completed based on the VPAT 2.5 Revised Section 508 Edition framework.
Updates: This document is reviewed and updated following each major platform release. The current version reflects the state of the platform as of May 23, 2026.