Cookie Policy
Last Updated: April 13, 2026
We use cookies to keep you signed in and make the platform work well. Here's exactly what we use, why, and how to control it.
Zero Ad Cookies
We do NOT use third-party advertising cookies of any kind. No retargeting. No ad networks. Period.
Data Never Sold
We do NOT sell cookie data, session data, or any usage data to third parties. Not now, not ever.
No Cross-Site Tracking
We do NOT use cookies or pixels to track you across other websites. What happens on Psychnex stays on Psychnex.
Cookies We Use
A full breakdown of every cookie category used on the Psychnex platform.
Authentication sessions, CSRF protection, login state, security tokens, fraud prevention
Remember your language, theme preference, portal last visited, sidebar state, notification settings
Understand platform usage, feature adoption rates, performance metrics, error tracking (anonymized)
Save assessment progress, store advisor preferences, remember onboarding completion state, cache FinPsych profile locally
| Cookie Type | Purpose | Duration | Required? |
|---|---|---|---|
Essential auth-tokencsrf-tokensession-id | Authentication sessions, CSRF protection, login state, security tokens, fraud prevention | Session | Required |
Functional psx-themepsx-langpsx-portal | Remember your language, theme preference, portal last visited, sidebar state, notification settings | 1 year | Optional |
Analytics _ga_ga_*psx-perf | Understand platform usage, feature adoption rates, performance metrics, error tracking (anonymized) | 90 days | Optional |
FinPsych psx-fp-progresspsx-advisor-prefpsx-onboard | Save assessment progress, store advisor preferences, remember onboarding completion state, cache FinPsych profile locally | 1 year | Optional |
Managing Your Cookie Preferences
You can control optional cookies through the Psychnex platform or directly in your browser.
In-App Preferences
Go to your Account Settings → Privacy & Cookies to toggle Functional, Analytics, and FinPsych cookies on or off at any time.
Consent Banner
On your first visit, a cookie consent banner lets you accept all, reject optional, or customize your preferences with one click.
Browser Settings
Use your browser's built-in cookie controls to block, delete, or whitelist Psychnex cookies. See browser instructions below.
Clear All Cookies
You can clear all Psychnex cookies from your browser at any time. Note: this will sign you out and reset your preferences.
Browser-Specific Instructions
What Happens If You Disable Cookies?
You will not be able to log in or use the platform. Essential cookies are required for authentication and security.
Your preferences (theme, language, last portal) won't be saved between sessions. You'll need to reconfigure these each time.
Platform still works fully. We'll have less data about how features are used, which may slow down improvements.
Assessment progress may not be saved between sessions. Advisor preferences and onboarding state will reset. You'll need to complete these steps again.
Your Legal Rights
Cookie-related rights under CCPA (California) and GDPR (EU/UK).
- Know what cookie/tracking data we collect
- Opt-out of any data "sale" (we don't sell, but the right still applies)
- Delete cookie-related personal data we've collected
- Non-discrimination for exercising your rights
Submit requests to: privacy@psychnex.com
- Withdraw cookie consent at any time
- Access personal data collected via cookies
- Request erasure of cookie-derived personal data
- Lodge a complaint with your local supervisory authority
Submit requests to: dpo@psychnex.com
Questions About Cookies?
If you have any questions about our cookie practices or want to exercise your rights, contact our Privacy team.
Psychnex Inc. is a Delaware C-Corporation (EIN 42-1840203) with principal offices in Wilmington, NC. Registered agent: The Corporation Trust Company, 1209 Orange St, Wilmington, DE 19801. Incorporated April 2026. For full details see our Privacy Policy, Terms of Service, and Financial Disclaimer.
Privacy & Consent